Essential maintenance

There may be some disruption to services this weekend due to essential maintenance.


Change of name - hackney carriage/private hire

  1. Summary

    If you change your name you must inform us immediately and your records will be updated.

  2. Fees

    £29 per licence, includes document appointment, licence and badge

  3. Application, guidance notes or terms and condition

    To change your name there are 2 forms you must process:

    1) Change of name notification & DVLA mandate; complete the paper form and send it back to us; and

    2) Apply for a DBS disclosure; follow the new online process.

  4. Attachments required

    You will need the following to process a change of name:

    • DBS disclosure (formerly known as CRB), use the online form above to request;
    • DVLA mandate for release of information, this is within the application form above; and
    • Deed poll certificate or other legal document i.e. marriage certificate, confirming your change of name, photocopies are not accepted.

  5. Processing and timescales

    We aim to process your application within 10 working days of receiving the application and all supporting documentation.

  6. Register

    View the public register

  7. Complaints

    Contact us in the first instance

  8. Email

  9. Eugo Logo

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