Before you start
You can report dumped rubbish without signing in, but if you witnessed the rubbish being dumped and can provide a statement, you'll need to sign in to your account. If you don't already have one, create a customer account now.
1. If the problem is:
- in a garden or other land attached to someone’s home, contact the homeowner.
- on land attached to a shop, pub, factory or other commercial building, contact the person who owns the land.
- on a canal, river, or railway, do not report it here: get advice about clearing canal, river, or railway
2. If there is an immediate and serious threat to safety, get advice about an immediate safety risk.
3. If the rubbish is dumped next to a communal bin, don't report it now. Check again after the next collection and report it then if it's still there. See bin collection dates.
4. If it's an obstruction caused by something like a skip or unauthorised structure, do not report it here: report it as an obstruction