Please complete this form if you have a complaint about a Hackney carriage (black cab) or Private hire (mini cab) vehicle or driver.
If you wish to compliment someone please use the compliments and suggestions form.
About this form:
When you go through the form, don't use your normal 'Back' button to return to an earlier question; use the 'Previous' button at the bottom of the page you are on.
Questions marked * can't be left blank.
You have 20 minutes to complete each page of the form.