Use this form to report a problem with this customer account only.
Before you start
If the problem is with your:
- council tax, benefits or business rates account email: email@example.com
- library account email: firstname.lastname@example.org
- schools admission account email: email@example.com
There are accounts for different things. Check that you're using the right log in page:
- Council tax, benefits or business rates account
- libraries account
- job applications
- licensing, planning and building control
- resident parking permits
About this form
When you go through the form, don't use your normal 'Back' button to return to an earlier question. Use the 'Previous' button on the page you are on instead.
You have about 30 minutes to fill in each page of this form before it resets.
Questions marked * can't be left blank.