Use this form to report a problem with this customer account only.
Before you start
If the problem is with your:
- council tax, benefits or business rates account email: email@example.com
- library account email: firstname.lastname@example.org
- schools admission account email: email@example.com
There are accounts for different things. Check that you're using the right log in page:
- Council tax, benefits or business rates account
- libraries account
- job applications
- licensing, planning and building control
- resident parking permits
About this form:
When you go through the form, don't use your normal 'Back' button to return to an earlier question; use the 'Previous' button at the bottom of the page you are on.
Questions marked * can't be left blank.
You have 20 minutes to complete each page of the form.