Manchester City Council

Report a problem with your customer account

Use this form to report a problem with this customer account only.

Before you start

If the problem is with your:

There are accounts for different things. Check that you're using the right log in page:

About this form:

When you go through the form, don't use your normal 'Back' button to return to an earlier question; use the 'Previous' button at the bottom of the page you are on. 
Questions marked * can't be left blank.

You have 20 minutes to complete each page of the form.