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People and communities Manchester Community Response

If you need help you can get it by calling 0800 234 6123. You can also text 07860 022 876 and we will respond by the next working day.

We have set up a hub to support Manchester's most vulnerable people, and help them cope with the impacts of the coronavirus outbreak.

We want to help you if you are:

  • affected by the restrictions, with no support network
  • high-risk or medically vulnerable

We can help with things like:

  • Support to access food
  • Delivery of medication
  • Combating loneliness
  • Managing fuel top-up payments
  • Getting access to services online

We can also help you with other things, for example if you are a carer, care leaver or young carer.

NHS Test and Trace

If you have been asked to self-isolate by NHS Test and Trace, either because you have tested positive for COVID-19 or you have been in contact with someone who has tested positive, and your earnings will be affected, you may be eligible for a one off Test and Trace Support Payment.

Community Hub Support

Across the City a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time.

Get help - 0800 234 6123

If you live alone, are struggling to make ends meet, are self-isolating or generally in need of advice or support please contact us Monday to Friday 9am to 5pm.

We are trying to reach as many residents in need as we can. 

Posters, leaflets and social media tiles about the hub's services are available in different languages to download and share.   

Clinically extremely vulnerable

See the latest Government guidance for those who are clinically extremely vulnerable

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