People and communities Manchester Community Response

If you need help you can get it by calling 0800 234 6123. You can also text 07860 022 876 and we will respond by the next working day.

We have set up a hub to support Manchester's most vulnerable people, and help them cope with the impacts of the coronavirus outbreak.

We want to help you if you are:

  • over the age of 70, are self isolating and have no support network,
  • if you have received a letter from the NHS advising you are high risk, or
  • you are medically vulnerable according to the government criteria.

We can help with things like:

  • Delivery of food
  • Delivery of medication
  • Combating loneliness
  • Managing fuel top-up payments
  • Getting access to services online

Help is also available for other reasons, for example if you are a carer, care leaver or young carer.

NHS Test and Trace

If you have been asked to self-isolate by NHS Test and Trace, either because you have tested positive for COVID-19 or you have been in contact with someone who has tested positive, and your earnings will be affected, you may be eligible for a one off Test and Trace Support Payment.

Community Hub Support

Across the City a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time.

Get help - 0800 234 6123

If you live alone, are struggling to make ends meet, are self-isolating or generally in need of advice or support please contact us Monday to Friday 9am to 5pm.

Call our helpline to access the support you need.

We are trying to reach as many residents in need as we can. You can also:

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