Manchester City Council

Health & wellbeing Substance Misuse Carers’ Peer Support Service

The Carer’s Peer Support Service aims to offer friendly, informal but confidential support to carers of people with substance misuse issues.  Manchester City Council’s Directorate for Families, Health and Wellbeing Department manages the service, with oversight from Public Health Manchester.

The service is distinctive in being provided for carers by carers and others with close personal experience of substance misuse:

  • To be a link between a) carers and families and b) services that can help them
  • To provide emotional support to carers and families
  • To refer and encourage carers and families to engage with services
  • To accompany carers and families to services when they need support to engage
  • To provide a pack of information to carers and families, and then discuss the content as a non-professional peer
  • To not provide help and support beyond this role.  Therefore not socialising, giving medical advice, nor other forms of ‘support’ such as money, child care, domestic work, etc

Carers can refer themselves into the service, or they can be referred by any organisation that they are in touch with.

Referrals should be made to the Carer’s Development Worker as detailed below.  When a referral is received the Carer’s Development Worker will speak to both the referrer and the carer:

  • To carry out an initial assessment of need
  • To carry out a risk assessment
  • To carry out the matching process of carer to Peer Supporter;

Once a carer and Peer Supporter are matched, the Carer’s Development Worker will arrange to meet with the carer and introduce them to the Peer Supporter. 

The Peer Supporter will:

  • Agree with the carer how often they can meet
  • Meet the carer at a convenient location for them
  • Listen to the carer and give them the opportunity to talk about how their life has been affected by
    someone else’s substance misuse
  • Help the carer to look at the different options of support available for them.

The service is confidential and all Peer Supporters are trained, DBS (Disclosure and Barring Service) checked and fully supervised.

Peer Supporters can support a carer for a maximum of two hours per week for a period of six months. If once a carer’s case is closed, the carer would like to re access the service, a new referral must be made via the Carer’s Development Worker.

For further information or to make a referral, please contact:

Michelle Kennedy-Lucas
Carer’s Development Worker 
1st Floor 
Abraham Moss Centre
Crescent Road 
M8 5UF 

Phone: 0161 234 5369
Mobile : 07507 886618



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