Benefits and support Welfare reform survey

This survey closed on Wednesday 18 December 2019

We wanted to find out how residents have been affected by changes to benefits and the introduction of Universal Credit.

Universal Credit is a Department for Work and Pensions (DWP) benefit managed by Jobcentre Plus. It’s a single monthly payment to help with living costs for people on a low income or those not in work.  

Universal Credit was introduced in 2017 for: 

  • new benefit claims
  • people already claiming benefits and had a change of circumstances which affected what they were entitled to.



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