Manchester City Council

The Council & democracy Complaints

Make a complaint

If you are reporting something for the first time, such as potholes or missed bins, go to or search for the service you want from the homepage. This gives us the opportunity to put things right before you raise an official complaint.

We have stages that we follow to make sure that every complaint is dealt with fairly and sorted out as quickly as possible.

If you have tried reporting the problem and it has not been resolved, you can

See services that don’t use the standard complaints form

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