Environmental problems Food safety advice service

Costs and terms and conditions

There is a cost involved with the advice service depending on what intervention is carried out.

  • Pre-inspection visits is charged at £140 (plus VAT); pre-inspection visits will take a maximum of two hours;
  • Re-inspection rate is charged at £195 (VAT not chargeable); this re-inspection rate is for an official re-inspection only, this does not form part of the advice service. Apply for re-inspection
  • Tailored advice (including coaching) is charged at £90 per hour (plus VAT); and
  • Export Health Certificate is £90 minimum charge plus £90 per hour or part thereof for additional time (VAT not chargeable)

Free Initial advice

We offer free advice for business around basic issues which can discussed by a quick phone call or email. 

Terms and conditions

  • Where an appointment is cancelled or re-arranged without a valid reason, we reserve the right to charge for this.
  • Further correspondence, following a report or visit, may incur further cost based on the officer time taken in dealing with the request.
  • Advice visits are designed to achieve compliance and support business, but 'action' may be taken in circumstance where the risk to public health is imminent and informal arrangements are unsuccessful.
  • Failure to implement advice given could hinder your ability to achieve a greater hygiene rating score at the time of a revisit.
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