Things we can't collect
We do not collect some items. It's your responsibility to dispose of these properly at a waste and recycling centre.
We don't collect:
- Items that are too big or heavy for two people to move and lift safely into a vehicle.
- Items that are not on the pavement where the vehicle and crew can access and lift them safely - this should be a short distance. There should be no obstructions, such as walls, fences, gates and cars.
- Items that have become too heavy after being left out in the rain, such as mattresses and sofas. Keep items like this as dry as possible.
- Items that are dangerous to lift, or could damage a vehicle, because of sharp edges for example.
- Dangerous waste like asbestos, chemicals or paint stripper
- Waste left in your home by building or repair work
- Laminated floorboards or kitchen worktops
- Window frames, external doors and conservatories
- Fencing, decking, greenhouses, sheds, pallets or petrol lawn mowers
- Tyres, gas canisters, car batteries, parts or engines
- Items such as cupboards and fridges that are not empty, apart from their own fixtures
- Glass items such as window panes, glass tables and large mirrors.