Health and wellbeing Coronavirus - Benefits and money

Changes to Jobcentre appointments and Universal Credit

Last updated 8.47am. Wednesday 25 March

The Department of Work & Pensions (DWP) have announced that people receiving benefits no longer need to attend Jobcentre appointments.

People will continue to receive their benefits as normal, but all requirements to attend the Jobcentre in person are suspended. These changes will be in place for 3 months from 19 March 2020.

Anyone already claiming Universal Credit who thinks they may have been affected by COVID-19, should contact their work coach using the online journal, or
calling the Universal Credit helpline.  
On Friday the Chancellor announced that the standard rate in Universal Credit and tax credits will be increased by £20 a week for one year from 6 April. 

People applying for Universal Credit, Employment Support Allowance or other benefits should not go to a jobcentre but apply for them online.

Suspension of face-to-face assessments for sickness and disability benefits

Face to face assessments for all sickness and disability benefits have been suspended. This includes new claimants.

The DWP will ensure those who are entitled to a benefit continue to receive support, and that new claimants are able to access the safety net.

This affects claimants of Personal Independence Payment, those on Employment and Support Allowance and some on Universal Credit, as well as recipients of Industrial Injuries Disablement Benefit. These changes will be in place for 3 months from 17 March 2020.

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